TERMS & POLICIES
We know that plans can change, and we want to make things as simple and stress-free as possible for you and your pup. Our goal is to provide flexibility while ensuring that each furry guest has the best experience from start to finish. Below, you’ll find our cancellation and payment policies, designed to keep the booking process smooth and secure for everyone..
TERMS & POLICIES DETAILS
Cancellation Policy
Seven days or more prior to stay, full refund will be issued in 3 to 5 business days or option to reschedule.
Six days or less prior to the stay, 50% refund of price of stay will be issued in 3 to 5 business days.
Look forward to meeting your fur babies!
Payment Policy
Payment is due at time of reservation to secure your booking. If payment is not paid,
You DO NOT have a reservation!!